Returns & Exchanges

We are dedicated to making sure you are nothing less than thrilled with your purchase. If your order arrives damaged or doesn't fit as you had expected, please email hello@hcxo.shop to discuss your options. 

Customers are responsible for return shipping costs, but in the event of an exchange, we will cover the shipping cost of the new item. Please note that chapter stickers, personalized chapter merchandise, and clearance items marked "Final Sale" are not eligible for returns or exchanges.